Applications Specialist

Job description

Contract terms

Starting salary: PO4 (£47,532-50,574)
Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR 
Hours per week: 36
Contract type: Permanent
Closing date: Sunday, 13rd April 2025 at 23:59

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

We are seeking a skilled and dedicated Applications Specialist to join our dynamic Technology Team at Haringey Council. In this role, you will be responsible for managing and supporting key corporate business applications, ensuring they run smoothly and efficiently.
Key responsibilities include managing incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service. You will be responsible for providing technical support and collaborate with colleagues and users to investigate operational issues and implement solutions that improve application use and processes. Additionally, you will perform tasks associated with the upgrades, review releases, testing, maintenance, and operation of applications. You will also be responsible for developing and updating technical documentation, including troubleshooting guides and knowledge base articles, for end users and the support team.
Your role will involve staying up to date with the latest technological advancements, continuously enhancing your skills and knowledge to contribute to the organisation’s success.

About the team

At Haringey Council, our Technology department cultivates a collaborative and innovative environment where teamwork and continuous improvement are highly valued. Our team excels in providing top-notch technical support and ensuring the smooth operation of key corporate business applications. We pride ourselves on delivering high-quality service and maintaining exceptional standards of access, availability, usability, and usefulness.

About you

We are looking for a highly skilled and motivated professional to join our Applications Infrastructure team. The ideal candidate will have a robust technical understanding of applications and demonstrate excellence in managing multiple complex changes and upgrades. With exceptional organisational skills and a passion for delivering outstanding service, you will be a proactive team player committed to the team’s development. Your exceptional communication skills and strong problem-solving abilities will ensure our applications team thrive. If you are enthusiastic about driving excellence and innovation, we want to hear from you!

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.  Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.    Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.     Additionally, we are aware that automated emails may be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk