Estate Services Operative

Job description

Contract terms

Starting salary: SC3 (£27,030 – £27,438)
Work Location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR
Hours per week: 36 hours per week
Contract type: Permanent
Closing date: Sunday, 12^th May 2024 at 23:59

About Haringey

Haringey Council is one of 32 boroughs in London. Haringey is an extremely diverse borough, and the Council has set clear ambitious objectives through its borough plan to make Haringey a better place to live, encourage investment and create opportunities that all can share. Haringey’s vision for the future is one of sustainable growth, in housing and jobs and on helping our residents and businesses take advantage of that growth. We have got huge ambitions for Haringey. As the shape of local government continues to change, we are determined to rise to the challenge and find new ways to ensure that our residents enjoy the best opportunities in life. Working at Haringey gives you the opportunity to play a part in meeting those ambitions on behalf of everyone who calls the borough their home.

About the role

To be a member of an estate caretaking team under the direction of the Estate Services Management Team, to carry out detailed cleaning of housing blocks/estates, keeping the estate in a clean, tidy, and hygienic condition, immediately reporting, and making safe any hazards. To have a good awareness of all relevant Council policies and the needs and general well-being of residents on the estate (especially the needs of disadvantaged and vulnerable groups) and to take reasonable steps to promote the enjoyment of amenities by tenants, leaseholders, and their families.

About the team

The team consists of Estate Services Team Leaders (reporting to the Neighbourhood Manager) and a team of 9 Estate Services Operatives (reporting to the Estate Services Team Leader) working in an allocated area to deliver high quality cleaning /caretaking estate services to residents/leaseholders/stakeholders.

*There is a Concierge Service in which the Concierge Officers are also part of the team (*where there is a concierge scheme located on the estate) and are managed by a Concierge Manager

About you

The ideal candidate for this job should have prior experience in using cleaning materials and equipment and identifying repairs. They should have the ability to write simple memos, letters, and simple reports. Effective communication skills are a must-have at all levels, and the candidate should have the ability to deal helpfully and tactfully with all tenants and residents. The candidate should be able to work independently and as a team member, with a basic knowledge of maintenance and cleaning equipment. Basic handy person skills such as manual handling and electrical awareness are desirable, as is an awareness of the needs of vulnerable groups in the local community. Demonstrating commitment to equalities in employment and service provision is essential, along with an understanding of Council policy on equalities and safeguarding. Candidates are expected to report/refer any estate issues to their Estate Services Team Leader. Must be aware this role can be physically demanding and requires a level of physical ability to endure the tasks you will need to carry out as an estate services operative.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.