Contact Supervisor

Job description

Contract Terms

Contract Type: Full-Time, Permanent

Salary: SC6 £32,925 – £33,957 per annum

Closing Date: Monday 6^th May 2024

About Haringey

We are investing in creating a better borough for all our residents and bettering the lives of children and young people in Haringey is our first corporate priority. We are located in the north of the capital with a population of approximately 250,000 people and a growing population of 0-19-year-olds. We are a diverse and fast-changing borough and tomorrow’s leaders; artists and innovators are busy growing up here.
Haringey is transforming its services for children and young people, and have already made exciting, innovative changes as we strive for excellence in all we do.
In short, we’re a council with high ambitions; a place to work that is full of energy and focus. Our teams have passion, integrity and commitment, and people join us, do so as they see Haringey is a learning organisation, and the people that work here strive for continuous improvement in their practice, aiming high to ensure we provide outstanding outcomes for our children.
We offer a great place to develop a career that is yours to own.

About the role

The aim of the service is to provide a safe, secure and child friendly environment where children can have face-to-face contact with family members.
A range of contact services are offered including:

• Fully supervised contact (with a lead worker and includes a report)
• Supported contact where we can observe beginnings and endings, also throughout if required (lead worker and short report)
• Rehabilitation contact where there is a schedule of gradually increasing contact which moves to the family home (with a lead worker and includes a report) After each contact session parents are given the opportunity to have feedback from the supervisor. By providing specific parenting advice, where appropriate and agreed by the parents the contact supervisor’s observations can also provide evidence of parents’ capacity to make and sustain positive changes in contact sessions.

About you

You will involve supervising contact between children and young people who are looked after, their parents and significant others to ensure best possible outcomes.
Some of the key responsibilities include:

• To deliver a high-quality service to children in our care within our role of corporate parent towards ensuring best outcomes for children and young people.
• To deliver a high-quality service to children in our care within our role of corporate parent towards ensuring best outcomes for children and young people.
• To supervise contact between parents and their children and record these sessions in a timely, accurate and literate manner on the prescribed format.
• To carry out a range of tasks and activities as part of contact observations under the guidance of children’s and family’s social workers.
• To observe, monitor and assess the quality of contact between children and their families, being aware of family dynamics and to write evidence-based reports which may be filed with the court.
• To deliver a high-quality service to children in our care within our role of corporate parent towards ensuring best outcomes for children and young people.
• To supervise contact between parents and their children and record these sessions in a timely, accurate and literate manner on the prescribed format. The ideal candidate will have:
• A thorough understanding of promoting and safeguarding the welfare of children and young people • Strong interpersonal and communication skills
• Experience in social care work and working with those from diverse backgrounds
• An ability to produce reports when required

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 
Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and well-being support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.