Business Support Officer

Job description

Contract Terms

Grade: SC5
Salary: £31,524 – £32,931 per annum
Contract Type: Full Time, Permanent (36 Hours per week)
Closing Date: Sunday 24th November 2024
Proposed Interview Date: 5th December 2024

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the Role

The role involves providing professional business support to facilitate the efficient delivery of frontline services for the council. The candidate is responsible for ensuring that services are delivered effectively, within the required timescales, and in accordance with corporate policies and service operating guidelines. Collaboration with various services is essential to quickly identify and address any risks, issues, or opportunities that may impact service delivery.

Additionally, the candidate will be expected to champion continuous improvement efforts, ensuring that services are as efficient and streamlined as possible. A focus on maintaining a high standard of quality, working to a “right first time, every time” approach, is key to ensuring consistency and excellence in service provision.

About You

The role involves providing effective business support to meet the statutory and operational requirements of Children’s Services. This includes proactively developing skills, knowledge, and abilities to deliver high-quality support, while staying informed about policies, procedures, and legislation that impact the role. By maintaining up-to-date knowledge, the candidate ensures accurate service information and advice, and is prepared for job rotation as needed. They are also responsible for organizing and prioritizing their workload, adjusting targets or deadlines as necessary to manage conflicting demands, all while adhering to the Council’s policies and procedures.

Additionally, the candidate must liaise professionally and cooperatively with Business Support staff and service users, presenting a positive image of the service. They are expected to provide cover for colleagues when needed and take on additional tasks consistent with the duties of an agile work environment. Communication with line management is crucial, with regular reports and presentations to ensure management is kept informed of any planned changes or developments.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.
Additionally, we are aware that automated emails may be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk