Infrastructure Network and Voice Engineer

Job description

Contract terms

Starting salary: PO7 (£57,663 – £60,819)
Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR
Hours per week: 36 per week
Contract type: Permanent
Closing date: Sunday, 26th January 2025 at 23:59

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

Are you a seasoned network and voice engineer ready to take your career to the next level? We are seeking a Senior Infrastructure Network and Voice Engineer to join our innovative team. In this critical role, you will be responsible for delivering exceptional voice and data network services across the Council. You will tackle complex incidents, lead technical changes, and drive service improvements, ensuring minimal disruption and loss of service. You will be the go-to expert for diagnosing and resolving intricate network issues, utilizing your deep technical knowledge and problem-solving skills. Additionally, you will mentor and guide less experienced colleagues, fostering a culture of continuous learning and excellence.

About the team

Join our dynamic Digital and Change Business Unit within the Culture, Strategy and Engagement Directorate. Our team is dedicated to driving digital transformation and delivering high-quality user experiences across the Council. We work collaboratively with suppliers, partners, and stakeholders to ensure seamless network services. You will report to the Networks Manager and play a vital role in maintaining and enhancing our network infrastructure. Our team values innovation, collaboration, and a commitment to excellence. Together, we strive to create a resilient, secure, and efficient digital environment that supports the Council’s mission and goals.

About you

We are looking for a highly skilled and experienced network and voice engineer with a strong background in managing and troubleshooting Cisco devices, firewalls, and enterprise voice platforms. You should have a degree or equivalent vocational qualification or relevant Cisco certifications (CCNA, CCNP), in-depth knowledge of OSPF and BGP routing protocols, DNS, DHCP, IPAM platforms, and remote access technologies, and expertise in supporting SDWAN, broadband, leased line circuits, and common networking protocols. Experience with IP Telephony, Citrix NetScaler, and Wi-Fi components is essential, along with strong communication skills to effectively translate complex network matters to non-IT audiences. A proactive approach to identifying and addressing emerging technology issues, security trends, vulnerabilities, and threats is crucial.

Additionally, you should have experience in creating and maintaining technical documentation and leading complex upgrades or changes requiring out-of-hours availability. If you are passionate about network engineering, thrive in a fast-paced environment, and are eager to contribute to the success of our team, we want to hear from you!

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk