HR Operations Apprentice

Job description

Contract Terms

Grade: SC4
Salary: £29,346 – £30,630 per annum (Pro Rata)
Contract Type: Apprenticeship (18 Months)
Closing Date: Sunday 12th January 2025
Interview Date: Wednesday 29th January 2025

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the Role

We have an exciting opportunity for a HR Operations Apprentice to join our team, where you will play a key role in delivering high-quality HR support to employees and managers. During your apprenticeship you will spend time across our teams including HR Operations, Onboarding & Compliance, Payroll and HR Information & System support team. In this role, you will gain hands-on experience providing first-line advice on HR policies and processes, maintaining accurate employee data in SAP HR/Payroll systems, and supporting the resolution of pay-related queries. You will also assist with escalating and handing over customer queries, ensuring seamless communication and resolution.
As part of your development, you will work alongside experienced HR professionals to identify process improvements, enhance customer experiences, and support the training and induction of HR team members. This role offers an excellent opportunity to learn, grow, and contribute to a professional and supportive team, all while building a strong foundation for your career in HR.

About You

To be successful in this role, candidates should ideally have GCSE English and Maths at Grade C or above (or equivalent), along with excellent knowledge of Microsoft applications. Strong communication skills, both verbal and written, are essential, as you will need to effectively engage with employees, managers, and other team members.
We are looking for someone with excellent teamwork and customer service skills who can thrive in a fast-paced environment. A proactive mindset, combined with a desire to develop and deliver first-class service, is key to succeeding in this role.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.
Additionally, we are aware that automated emails may be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk