Housing Income Maximisation Officer

Job description

Contract Terms

Contract Type: Full -Time, 12 Month FTC
Salary: PO1 £40,182 – £42,060 per annum
Interview: w/c 19th January 2026
Closing Date: Sunday 11th January 2026

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

In this role, you will be required to provide high quality welfare support, information and advice to Council and Temporary Accommodation tenants, ensuring that they claim appropriate welfare benefits. You will investigate and implement initiatives to maximise their income, minimize the impact of welfare reforms, working with internal and external partners/agencies to identify various options for tenants. You will provide support to mitigate the impact of those transitioning to Universal Credit and work closely with colleagues to prevent rent arrears and improve rent collection.

You will be working within the Housing Income Maximisation (HIMAX) team, alongside colleagues in the Income Management team, to provide a holistic package of support and interventions to tenants at risk of financial exclusion, developing and supporting strategies to prevent the accrual or debt among the more vulnerable groups.

About you

The role requires an outstanding and dynamic individual, who has experience of working with local authorities and a proven track record of delivering quality support to vulnerable residents especially in the area of income maximisation and tenancy sustainment. You will need to be innovative in problem solving, used to handling large caseloads and be able to engage well with customers in or at risk of going into debt.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may end be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of you application please contact ResourcingHub@haringey.gov.uk