Fincancial Support Team Manager

Job description

Contract terms

Starting salary: PO4 (£49,056 – £52,194)
Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR
Hours per week: 36 per week
Contract type: Fixed term contract (24 months from start date)
Closing date: Sunday, 11th January 2026 at 23:59
Expected interview date: W/C 29th January 2026

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

As Financial Support Team Manager, you will lead a dedicated team that helps residents achieve financial stability, reduce debt, and access essential services. The team works across community settings including libraries, GP practices, and children’s centres, providing income maximisation and financial advice that makes a real difference in people’s lives.

This is a hybrid role, combining direct engagement with staff and residents with strategic oversight. You will be responsible for guiding the team, driving service improvements, building strong partnerships, and planning effectively to overcome challenges such as funding and resource constraints.

About the team

The Financial Support Team is dedicated to helping residents achieve financial stability and avoid crisis. By working closely with partners and community organisations, we provide inclusive and practical support tailored to local needs. Collaborative and committed, the team makes a real difference by ensuring people can access the right help at the right time.

About you

You are a confident leader with excellent communication skills, able to inspire and motivate those around you. With strong knowledge of welfare benefits and income maximisation, you bring expertise that helps residents and communities thrive. Your experience in frontline services and customer engagement gives you a clear understanding of the challenges people face and how best to support them.

Creative and adaptable, you approach problems with flexibility and an agile mindset, always seeking effective solutions. Most importantly, you are committed to diversity and inclusive practice, ensuring that services remain accessible, fair, and responsive to the needs of all residents.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.  Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.  

Additionally, we are aware that automated emails may be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk