Estate Services Operative

Job description

Contract terms

Starting salary: SC3 (£28,521- £28,929)
Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR (Site-based only)
Hours per week: 36 per week
Contract type: Permanent
Closing date: Sunday, 13th July 2025 at 23:59

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

As a key member of our estate-based caretaking and cleaning team, you will take responsibility for a designated area (“patch”), working under the direction of the Estate Services Management Team to ensure the estate remains clean, tidy, and hygienic at all times. The role involves promptly identifying and making safe any hazards, while maintaining a strong awareness of relevant Council policies and the diverse needs of residents—particularly those from disadvantaged or vulnerable groups. You will also play an active part in supporting the community by promoting a positive and welcoming environment for tenants, leaseholders, and their families to enjoy.

About the team

The Estate Services team is led by the Estate Services Team Leader, who reports to the Neighbourhood Manager, and is made up of 8 to 9 Estate Services Operatives working in patch-based areas to deliver a high standard of estate services to residents, leaseholders, and stakeholders. In locations with concierge schemes, the team is also supported by dedicated Concierge Officers, who are managed separately by a Concierge Manager. Together, the team works collaboratively to maintain safe, clean, and welcoming environments across our estates.

About you

We’re seeking someone with experience using cleaning equipment and spotting repair needs. You’ll need good communication skills, the ability to work both independently and as part of a team, and a basic understanding of maintenance, health and safety, and the needs of vulnerable groups. Knowledge of Council policies on equalities and safeguarding is important. Additional skills such as BICS qualifications, speaking other languages, or holding a driving licence would be a bonus.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.  Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.  

Additionally, we are aware that automated emails may be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk