Deputy Resettlement Service Manager

Job description

Contract Terms

Contract Type: Full -Time, Permanent
Salary: PO3 £44,331 – £47,532 per annum
Interview: 12th March 2025
Closing Date: Sunday 2nd March 2025

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

The Deputy Service Manager will play a crucial role within the Housing Related Support Team, overseeing the day-to-day operations of the Resettlement Service. This includes managing 80 units across 11 sites, including a women’s service, step-down houses and a Housing First program. The role involves leading a team of Coordinators and Project Workers to deliver trauma-informed support and interventions around housing, health, wellbeing, and move on. The Deputy Service Manager will also support the strategic direction of the Resettlement Service, by developing and implementing a program wide framework for client move ons. This will involve establishing and maintaining relationships with key partners, including private rented agencies, and training staff to reach these aims.

About you

The Housing Related Support Team is looking for a highly skilled and experienced candidate to fill the role of Deputy Resettlement Service Manager. The ideal candidate will have a strong background in managing and supervising staff, with a proven ability to foster a collaborative, person-centred ethos both with staff and clients. They will possess a deep understanding of the issues affecting vulnerable people and those with a history of rough sleeping. The candidate must be capable of working flexibly and collaboratively with multiple stakeholders, demonstrating a proactive and compassionate approach. Additionally, they should excel in guiding and mentoring staff, managing risks, and resolving conflicts to deliver high-quality, trauma-informed support and interventions.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may end be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of you application please contact ResourcingHub@haringey.gov.uk