Business Support Officer

Job description

Contract Terms

Grade: SC5
Salary: £32,535 – £33,987 per annum
Location: Hybrid working
Contract Type: Permanent (36 Hours per week)
Closing Date: Sunday, 31st June 2026
Interview Date: 11th June 2026 

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the Role

We are looking for a proactive and organised Business Support Officer to help deliver high-quality support to our Children’s Services teams. This role plays a vital part in ensuring frontline services run efficiently and effectively, enabling practitioners to focus on delivering the best outcomes for children and families.

You will provide professional administrative and business support, ensuring work is completed accurately, on time and in line with corporate policies and service procedures. Working closely with colleagues across the service, you will help identify and respond to risks, issues, and opportunities to improve delivery.

A key part of the role is championing continuous improvement – reviewing processes, suggesting efficiencies and supporting a “right first time” approach to maintain consistent, high-quality service standards.

About You

We are looking for a capable and adaptable individual who thrives in a fast-paced environment and takes pride in delivering excellent support. You will be a strong team player with a keen eye for detail and a commitment to public service.

You will bring:
• Proven experience in a business support or administrative role, ideally within a public sector or children’s services environment
• Strong organisational skills with the ability to manage competing priorities and meet deadlines
• Strong minute-taking skills, with the ability to capture accurate, clear and timely records of meetings
• Excellent communication skills, with the ability to engage professionally with colleagues, stakeholders, and members of the public
• Experience of maintaining accurate manual and digital records and filing systems
• Confidence in preparing, collating, and presenting information, including basic data and reports
• Good IT skills, including Microsoft Office (Word, Excel, Outlook) and case management systems
• The ability to handle enquiries efficiently and escalate issues appropriately

If you are a reliable, detail-focused professional who is motivated by supporting services that make a real difference to children and families, we would love to hear from you.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.

Our benefits package includes a leave entitlement of 29 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk