Support and Wellbeing Officer

Job description

Contract Terms

Starting salary: SC5 (£31,524 – £32,931)
Hours per week: 36 per week, On-site working only
Contract type: Permanent
Closing date: 8th June 2025

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the Role

As a Support and Well-Being Worker, you’ll deliver essential, needs-led services across our supported housing schemes and within the wider community. You’ll provide coordinated and structured support to help residents sustain their tenancies. This role is crucial in empowering individuals to achieve greater independence, positive mental and physical wellbeing, and improved social and financial inclusion, ultimately enhancing their quality of life. Please note, this role does not involve providing personal care to tenants.

About the Team

Our Support and Well-Being Service is a dedicated and collaborative team passionate about empowering residents to live independent and fulfilling lives. We work closely together, valuing open communication and shared expertise, to provide tailored support that truly makes a difference. You’ll be joining a supportive environment where your contributions are valued, and your commitment to enhancing the quality of life for older and disabled people in supported housing schemes and the community is at the heart of everything we do.

About You

You’re a highly organised and empathetic individual with a solid understanding of the housing support needs of older and disabled people, including the benefits of a personalised, outcome-focused service. You grasp the concept of housing-related support and are passionate about empowering individuals to help themselves. You possess excellent verbal and written communication skills, enabling you to effectively network and collaborate with a wide range of audiences, including clients, colleagues, and external agencies. You’re adept at managing your workload, making decisions, and meeting deadlines, always mindful of confidentiality and data protection. While experience working directly with older people or those needing support is beneficial, your ability to conduct needs assessments and manage risks is key. You’re also experienced in joint working and liaison with external statutory and voluntary agencies.
This post is exempt from the Rehabilitation of Offenders Act 1974 (as amended in 1986).

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 

Our benefits package includes a leave entitlement of 31 days + bank holidays, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. 

Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk