Senior Service Manager

Job description

Contract Terms

Contract Type: Full -Time, 12 Month FTC
Salary: HC1 £73,122- £84,234 per annum
Interview: w/c 5th January 2026
Closing Date: Sunday 28th December 2026

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

Are you an experienced leader passionate about delivering high-quality, person-centred services for adults with learning disabilities, autism, physical disabilities, and dementia? We’re looking for a dynamic Senior Service Manager to lead our community provisions, including the Shared Lives Scheme and day opportunity services across multiple hubs.

• Drive service innovation and redesign to meet strategic priorities.
• Lead and inspire a large, diverse workforce, ensuring excellent practice and outcomes.
• Manage significant budgets and ensure value for money.
• Champion co-production, safeguarding, and strengths-based approaches.
• Build strong partnerships with stakeholders, providers, and the NHS to reduce health inequalities.

If you have a proven track record in strategic leadership, change management, and delivering outstanding services in health and social care, we’d love to hear from you.

About the team

The team is made up of passionate professionals committed to co-production, safeguarding, and promoting independence. We work collaboratively with service users, carers, providers, and commissioning colleagues to design and deliver high-quality, person-centred services. Our ethos is rooted in partnership working—both internally and externally—ensuring alignment with corporate priorities and health and social care best practice.

With over 50 staff across several locations, we foster a culture of learning, innovation, and continuous improvement. From day opportunities to Shared Lives placements, we strive to create environments where people can thrive, while maintaining robust governance, performance standards, and value for money.

About you

An emotionally intelligent leader with a strong commitment to service delivery, working on-site three days per week to ensure operational excellence. You will have a minimum of two years’ experience of working in similar client front facing services, particularly with individuals with learning and physical disabilities.  You will have financial acumen being skilled in managing a budget with precision and accountability.

You will be able to demonstrates exceptional ability to oversee day-to-day performance, drive continuous improvement, and maintain high standards across all council day services. Adept at prioritising competing demands, making strategic decisions under pressure, and fostering a collaborative, high-performing team culture.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may end be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of you application please contact ResourcingHub@haringey.gov.uk