Income Management Officer (Leasehold)

Job description

Contract Terms

Contract Type: Full -Time, 12 Month FTC
Salary: PO1 £40,182- £42,060 per annum
Interview: w/c 19th January 2026
Closing Date: Sunday 4th January 2026

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

The opportunity has arisen for a Leasehold Income Officer to join our team to cover maternity leave. In this role, you will be responsible for the recovery of leasehold service charge debt and other recharges, including major works, shared ownership and reserve funds. The main responsibility is ensuring the timely collection of outstanding invoices, reducing arrears and maximising income, all in line with Council policy, procedures and legal framework.

You will be joining a team who is passionate about providing a high-quality service to our residents. We are dedicated to delivering excellent customer care to our leaseholders, we balance protecting the Councils income streams and maximising collection with empathy for the financial pressures faced by many households today.

About you

The ideal candidate will be a self-motivated, organised, customer focused individual who enjoys meeting targets and working under pressure. We are looking for someone who is methodical with a strong attention to detail. A professional who is pro-active and can work independently as well as part of a team. You can manage multiple deadlines and can work confidently with Excel.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may end be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of you application please contact ResourcingHub@haringey.gov.uk