Domestic Team Lead

Job description

Contract terms

Starting salary: SC3 PENDARREN (£25,583 – £ 25,989 Pro Rata)
Work Location: Pendarren House Outdoor Education Centre, Llangenny, Crickhowell NP8 1HE
Hours per week: Part-time, 24.0 hours per week
Contract type: Permanent
Closing date: Sunday, 6th September 2026
Interview date: week commencing 14TH September 2026 (TBC)

About Penndarren house

Pendarren Outdoor Education Centre, nestled in the scenic Brecon Beacons National Park of Wales, offers a transformative experience for learners of all ages. Surrounded by breathtaking natural beauty, Pendarren provides a unique setting for outdoor education programs, fostering personal growth, teamwork, and environmental stewardship. With a diverse range of activities including rock climbing, orienteering, and bushcraft, participants are immersed in hands-on learning experiences that challenge and inspire. Guided by experienced instructors, visitors embark on memorable adventures while developing essential life skills and a deep appreciation for the outdoors. Pendarren Outdoor Education Centre is more than just a destination; it’s a gateway to discovery and lifelong learning in nature’s classroom.

About the Role

As our Domestic Team Lead, you will play a key role in ensuring that Pendarren House provides a welcoming, safe, and high-quality environment for visitors, guests and colleagues. This is a hands-on leadership position where you will supervise and support our cleaning and catering teams while actively contributing to daily operational duties.

Working closely with the Head of Centre, you will organise rotas, oversee stock control and purchasing, maintain high standards of cleanliness and food safety, as well as supporting the recruitment and development of team members. You will lead by example, ensuring excellent customer service, compliance with health and safety requirements and a consistently positive experience for everyone using the centre.

About the Team

Pendarren House is a residential outdoor education and activity centre within Children’s Services, providing accommodation and hospitality services that support the centre’s wider activities and programmes. The Domestic Team plays a vital role in creating a clean, comfortable and welcoming environment for visitors and staff.

About you

We’re looking for a proactive and approachable team leader who enjoys creating a welcoming environment and takes pride in delivering high-quality services. You’ll be comfortable leading by example, supporting colleagues to perform at their best, balancing day-to-day operational responsibilities with team leadership. You’ll be organised, adaptable and committed to maintaining high standards while providing an excellent experience for visitors and staff alike.

You will be:

• An experienced people leader who can motivate, support and develop others.
• Highly organised, with the ability to plan workloads and manage competing priorities.
• Committed to delivering excellent customer service and creating positive experiences.
• A strong communicator who can build effective working relationships with a range of colleagues and stakeholders.
• Capable of maintaining high standards and driving continuous improvement.
• Confident making decisions and resolving day-to-day operational challenges.
• A practical, hands-on individual who is willing to lead from the front.
• Knowledgeable about safe working practices and promoting a culture of compliance.
• Adaptable and resilient, with the ability to remain calm in a busy environment.
• Detail-focused, taking pride in maintaining quality and presentation standards.
• Comfortable using IT systems and administrative processes to support service delivery.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and well-being support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.  

Additionally, we are aware that automated emails may be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk