Deputy Service Manager

Job description

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

As a Deputy Manager at Mulberry Junction, you will play a key leadership role in the day-to-day management of a busy homelessness hub, supporting people to achieve positive housing, health and wellbeing outcomes. You will lead and motivate a team of staff, provide oversight of complex casework, and help ensure the delivery of a high-quality, trauma-informed and person-centred service.

Working closely with the Service Manager and partner organisations, you will champion best practice, support service development, and contribute to the delivery of Haringey’s homelessness and rough sleeping priorities. This is a rewarding opportunity to make a tangible difference to the lives of some of the borough’s most vulnerable residents.

About the team

Mulberry Junction is a dynamic, multi-disciplinary service bringing together housing, health and support professionals to provide holistic assistance to people experiencing or at risk of homelessness. The service offers a welcoming environment where residents can access housing advice, wellbeing support, skills development opportunities and connections to wider services.

The team is passionate about empowering individuals, reducing homelessness and supporting people to build sustainable and independent futures. You will join a collaborative and supportive environment that values innovation, partnership working and continuous improvement.

About you

You will have experience working with vulnerable adults, people experiencing homelessness, or individuals with complex needs, alongside the confidence to supervise and support a team. You will be able to manage competing demands, make sound decisions, assess and manage risk effectively, and remain calm in challenging situations.

We are looking for someone who is compassionate, resilient and committed to delivering excellent services. Strong communication skills, a collaborative approach and a genuine passion for helping people achieve positive change will be key to your success in this role.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk