Team Manager (Plumbing)

Job description

Contract Terms

Starting salary: PO3, (£45,750 – £49,056)
Hours per week: 36 hours per week, On-site
Contract type: FTC – until 31st March 2027
Closing date: Sunday 10th May 2026
Expected Interviews: Week commencing 18th May 2026

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the Role

As a Plumbing Team Manager, you will be responsible for leading the delivery of high‑quality responsive repairs across the Council’s housing stock. You’ll manage a large, mobile workforce of skilled operatives and work closely with contractors to ensure repairs are completed safely, efficiently and in line with agreed service standards and statutory requirements.

Using your technical knowledge of plumbing and drainage, you will provide professional oversight, troubleshoot complex issues, and support your team to deliver right‑first‑time outcomes. You’ll play a key role in driving service improvement, managing performance, and ensuring compliance with health and safety, quality, and regulatory frameworks.

This role also involves managing schedules and resources effectively, balancing internal and external delivery to achieve value for money while meeting landlord obligations. You’ll work collaboratively with colleagues across Housing, Customer Services and contractors to deliver a responsive, customer‑focused repairs service.

About the Team

The Responsive Repairs team is dedicated to exceeding performance expectations to ensure our customers receive the best possible experience. We foster a strong team spirit built on trust, a shared vision, and a clear sense of purpose. Together, we work hard, share laughter, and learn from one another every day. We prioritise developing potential, celebrating successes, and encouraging involvement at all levels. Ideas are welcomed, shared, and transformed into actionable outcomes, creating a dynamic and engaging workplace.

About You

You’ll be an experienced repairs or maintenance manager with a strong plumbing background, ideally gained in a social housing or local authority environment. Ideally you will hold a recognised plumbing qualification (NVQ Level 3 or equivalent) and use your technical expertise to lead, support and challenge your team effectively.

You’re an organised and confident leader, comfortable managing performance, priorities and change within a busy operational service. You communicate clearly with operatives, contractors and customers, and you’re able to balance service delivery with cost control and compliance.

You’ll also bring:
•    Proven experience managing a mobile workforce in a repairs environment
•    Good working knowledge of health and safety and regulatory requirements
•    Experience of scheduling systems and performance reporting
•    A customer focused approach, with the confidence to deal with complaints and service issues professionally
•    A proactive mindset, with a drive to improve services and support team development

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and well-being support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.  

Additionally, we are aware that automated emails may be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk