Senior Pensions Officer

Job description

Contract Terms

Starting salary: PO2 (£42,771 – £45,750 per annum)
Location: Alexandra House, Station Rd, London
Contract type: Permanent
Working pattern: Full-time, 36 hours (Hybrid)
Closing date: 21st June 2026
Interview date: Week commencing 29th June 2026 (TBC) 

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the Role

We are seeking an experienced and motivated Senior Pensions Officer to join our Local Government Pension Scheme (LGPS) team. This is a key role responsible for delivering a high-quality pension administration service to scheme members, employers, and stakeholders, ensuring full compliance with LGPS regulations and internal governance standards.

As a Senior Pensions Officer, you will take ownership of complex casework across the full pension lifecycle, including retirements, transfers, deaths, and benefit calculations. You will act as a technical specialist within the team, providing guidance on LGPS legislation, interpreting scheme regulations, and supporting the accurate and timely delivery of pension benefits.

The role also involves supervising and mentoring junior administrators, supporting workflow management and contributing to continuous service improvement initiatives. You will play an active part in driving operational excellence, identifying process efficiencies and maintaining high standards of data quality and customer service.  Working closely with employers and internal teams, you will help resolve queries, support regulatory reporting requirements.

About the Team

The Pensions Administration Team at Haringey is an experienced, award winning team with a strong reputation for delivering a high quality LGPS service. The team brings together a wide range of expertise across pensions administration and customer service, enabling it to manage workloads while maintaining a clear focus on member outcomes.

Collaboration sits at the heart of the team’s culture.  Staff work closely together, sharing knowledge and supporting one another to ensure consistency, resilience and continuous learning.  With a proven track record of adapting to change and embracing improvement, the team is committed to continuous development, innovation and best practice within the LGPS, helping to ensure a service that is both reliable and forward looking.

About You

You are an experienced LGPS professional with strong technical knowledge and a proactive, customer-focused approach. You are confident handling complex pension queries and calculations, and you enjoy working collaboratively to deliver high-quality outcomes.

Key skills and experience:

• A minimum of 3 years’ experience working within the Local Government Pension Scheme (LGPS)
• Strong knowledge of LGPS regulations, pensions legislation, and current industry developments
• Proven ability to interpret and apply complex regulations and guidance accurately
• Excellent mathematical and analytical skills, with experience completing and checking complex benefit calculations
• Experience dealing with a wide range of pension casework, including retirements, transfers, and death cases
• Strong working knowledge of the Altair pensions administration system, including reporting tools (e.g. Insights/ReportWriter)
• Experience maintaining pension data and supporting system processes, including reporting and data integrity
• Ability to build effective working relationships with employers, stakeholders, and internal teams
• Excellent written and verbal communication skills, including the ability to explain complex information clearly
• Experience supporting or mentoring junior staff and contributing to team development
• Good IT skills and experience using systems to enhance service delivery

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact ResourcingHub@haringey.gov.uk