Registration Officer

Job description

Contract Terms

Starting salary: SO1 (£38,256 – £39,276)
Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR
Hours per week: 36 per week
Contract type: 9 Months FTC
Closing date: Sunday, 5th July 2026 at 23:59
Expected interview date: W/c 21st July 2026

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

We are seeking an enthusiastic and professional individual to join our busy Housing service on a nine‑month fixed-term contract. In this role, you will undertake a comprehensive review of the Council’s housing register, ensuring all household records are accurate, up to date, and compliant with the Council’s Allocations Policy and housing legislation. You will assess applications, update records, and ensure all information is managed with a high level of accuracy and attention to detail. Alongside this, you will provide clear guidance to applicants, handling enquiries and correspondence efficiently across a variety of channels including telephone, email, written communication, interviews, and occasional home visits.

About the team

You will be part of a dynamic Lettings and Rehousing service, working alongside experienced officers who are committed to delivering a high-quality, customer-focused housing service. The team plays a key role in managing housing allocations and supporting residents through the housing process, ensuring fairness, transparency, and compliance at all stages. This is a collaborative and supportive environment where teamwork, professionalism, and a shared commitment to excellent service are central to everything we do.

About you

We are looking for someone with proven experience in housing allocations, housing register management, or social housing services, along with strong administrative and customer service skills. You will have excellent communication skills, with the ability to engage effectively with a wide range of customers and stakeholders. Strong IT skills are essential, including proficiency in Microsoft Office and the ability to use housing or case management systems. You will be highly organised, able to manage competing priorities, work under pressure, and meet deadlines while maintaining accuracy. The role requires someone who can work both independently and as part of a team, using sound judgement to gather, analyse, and interpret information in line with Council policies and procedures.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.  Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.  

Additionally, we are aware that automated emails may be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk