Reception and Admin -Locality Hub

Job description

Contract Terms

Starting salary: SC4 (£30,288 – £31,611)
Work location: Rising Green , Park Lane Children’s Centre, Triangle Children’s Centre
Hours per week: 36 per week
Contract type: Permanent  
Closing date: Sunday, 9th August 2026 at 23:59
Expected interview date: W/c 17th August 2026

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

We are looking for a welcoming, organised and proactive Reception & Administration Officer to join our Early Help & Prevention Service. As the first point of contact for families, visitors, partners and professionals using the Locality Hub, you will play a vital role in creating a positive and professional experience for everyone accessing our services. The role combines front-of-house responsibilities with a wide range of administrative duties, including managing appointments and room bookings, handling enquiries by phone, email and in person, maintaining accurate records, supporting meetings and ensuring the smooth day-to-day operation of the hub. Working as part of a rota, you will provide reception cover between 8am and 6pm and may occasionally support evening and weekend activities.

About the team

The Early Help & Prevention Service is committed to supporting children, young people and families by providing accessible, responsive and high-quality services within the community. Based within the Locality Hub, you will work alongside dedicated locality teams and partner organisations who share a common goal of improving outcomes for families. This is a collaborative and supportive environment where excellent customer service, effective teamwork and a commitment to helping others are highly valued. You will work closely with colleagues across Children’s Services and contribute to ensuring the hub remains a safe, welcoming and efficient place for everyone who uses it.

About you

We are looking for someone with experience in administrative support and customer-facing work who enjoys helping people and delivering excellent service. You will have a good educational background, including GCSEs in English Language and Mathematics and be confident using IT systems and Microsoft Office applications. Essential criteria include excellent interpersonal, written and verbal communication skills, the ability to organise and prioritise a busy workload, experience working with members of the public and the ability to communicate sensitively and effectively with families, visitors and colleagues. You will be a flexible team player with a positive can-do attitude a strong commitment to confidentiality and a willingness to work flexibly to meet service needs. An Enhanced DBS with Barred Lists check is required for this post.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.  Our benefits package includes a leave entitlement of 31 days + bank holidays, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.  

Additionally, we are aware that automated emails may be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk