Member Support Officer

Job description

Contract Terms

Contract Type: Full -Time, Permanent
Salary: PO2 £41,442 – £44,331 per annum
Interview: Wednesday 9th July 2025
Closing Date: Sunday 29th June 2025

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

We are looking for a highly motivated, enthusiastic, and organised Member support officer to provide comprehensive administrative support to elected Councillors to support them in their statutory role. The key responsibilities include:

• Providing IT assistance to support members with use of Microsoft office functions
• Ensuring that Members can fulfil their statutory roles on committee and outside bodies Co-ordinating their member development programme and training sessions.
• Maintaining statutory records for Democratic services and Scrutiny Team
• Managing the Petitions process
• Reviewing and updating the internet and intranet pages as required on democratic matters
• Ensuring that Members access to information is maintained, to liaise with Committee and Scrutiny colleagues as main point of contact on information
• Dealing with external enquiries ensuring that responses are professional and to a high standard and meet Council timescales
• Taking notes at informal meetings as required
• Liaising with various Council, government, and partner organisations on meetings and other matters related to the service
• Assisting with support for the Mayor
• Managing Civic events

About you

You would be working as part of a small close-knit team, at the heart of the Council and reporting to the Democratic services and Scrutiny Manager. This will also mean working closely with all members of the team and providing assistance with projects that support development of the service to elected Members.

You will need to be a self-starter with excellent interpersonal, communication, organisational and IT skills. Our ideal candidate will be someone who is not fazed by working on multiple varying tasks and is passionate about delivering a quality service for elected members. You will also need to have excellent Customer service skills and have proficiency in Microsoft Office applications and good knowledge of finance payment systems. If you feel you meet the above requirements, we would like to hear from you. This post will entail attendance at some evening meetings, for which time off is given or overtime payable.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may end be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of you application please contact ResourcingHub@haringey.gov.uk