HCBS Support Officer

Job description

Contract terms

Starting salary: SC6 (£36,693 – £37,794)
Work location: Alexandra house, 10 Station Road, Wood Green, London, N22 7TR
Hours per week: 36 per week
Contract type: Permanent
Closing date: Sunday, 15th November 2026 at 23:59
Expected interview date: W/c 23rd November 2026

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

We are looking for a proactive and organised HCBS Support Officer to provide high-quality administrative and operational support to the HCBS Property Management Team. In this varied role, you will coordinate meetings, manage documentation and data, process purchase orders and invoices, monitor team inboxes, and support projects that help deliver effective housing services. Acting as a key point of contact for residents, stakeholders and partners, you will play an important role in ensuring the smooth day-to-day running of the service.

About the team

The HCBS team is committed to providing high-quality housing management and support services that make a positive difference for residents. Working within a collaborative environment, you will support colleagues across a range of housing functions, helping to deliver efficient and resident-focused services. The team is supportive, professional, and dedicated to continuous improvement, ensuring residents receive the best possible service.

About you

You will be an enthusiastic and detail-oriented individual with excellent organisational and communication skills. Comfortable managing multiple priorities, you will have experience providing administrative support, maintaining accurate records, and working with a range of systems and databases. You will be confident using Microsoft Office applications, able to build positive working relationships, and committed to delivering a professional and customer-focused service. Most importantly, you will take pride in supporting colleagues and helping services operate efficiently and effectively.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.  Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.  

Additionally, we are aware that automated emails may be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk