Quality Assurance and Safeguarding Officer

Job description

Contract terms

Starting salary: PO4 (£50,676 – £53,919)
Work location: 48 Station Road, Wood Green, London, N22 7TY
Hours per week: 36 per week
Contract type: Permanent
Closing date: Sunday, 1st November 2026 at 23:59
Expected interview date: W/c 9th November 2026

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

As a Quality Assurance and Safeguarding Officer, you will:

• Monitor the quality and safety of regulated and non-regulated adult social care services.
• Conduct visits to care providers to assess compliance and identify improvement opportunities.
• Lead and coordinate safeguarding enquiries and investigations, as defined in Haringey’s Quality Assurance and Contract Monitoring Framework.
• Support the Chair of safeguarding strategy meetings and contribute to multi-agency safeguarding arrangements.
• Work closely with providers to improve practice and strengthen safeguarding arrangements.
• Develop and maintain systems for monitoring quality and safeguarding performance.
• Analyse information and produce reports, briefings, and recommendations for senior leaders.
• Respond to concerns, complaints, and emerging risks within the care market.
• Collaborate with health colleagues, social work teams, mental health services, and other partners to improve outcomes for residents.

This is an exciting opportunity for someone who is passionate about quality improvement and wants to positively influence adult social care across the borough

About the team

Our Adult Social Care Commissioning and Quality Assurance Team is committed to ensuring residents receive safe, responsive, and person-centred support. We work collaboratively with care providers, health colleagues, safeguarding partners, and people who draw on services to drive quality improvement across the local care market.

We are a supportive and ambitious team that values innovation, partnership working, and continuous learning. Together, we are focused on improving outcomes for residents by embedding the principles of Gloriously Ordinary Lives, ensuring people are not defined by the services they receive, but are supported to pursue the lives they want to lead.

We are proud of our collaborative culture, where every team member has the opportunity to influence change, develop professionally, and contribute to meaningful improvements in adult social care.

About you

We would love to hear from candidates who have:

• Strong knowledge of adult safeguarding legislation, policy, and practice.
• Experience of working within adult social care, health, commissioning, quality assurance, or safeguarding environments.
• Excellent communication and relationship-building skills.
• The ability to influence, challenge, and support providers to achieve high standards.
• Strong analytical and organisational skills, with the ability to manage competing priorities.
• Experience of working collaboratively with a wide range of stakeholders and agencies.
• Knowledge of key legislation including the Mental Capacity Act, Mental Health Act, Care-related legislation, and Equality legislation.
• A commitment to promoting dignity, independence, choice, and person-centred support.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk