Senior Housing Needs Practitioner

Location:

48 Station Road

Closing Date:

13 Oct 2024

Job description

Contract Terms

Contract Type: Full -Time, Permanent
Salary: PO3 £42,840 – £46,041 per annum
Interview: w/c 28th October 2024
Closing Date: Sunday 13th October 2024

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

Senior Practitioners will be working on highly complex activities and expected to hold a caseload, to supervise the casework of Housing Needs Officers, and to line-manage administrative staff.

As a Senior Practitioner you will support the Housing Needs Team Managers in delivering a high quality homeless prevention and assessment service, ensuring outstanding customer service and service delivery standards are achieved and providing a critical source of support for local people seeking help with their housing needs.

About you

The successful candidate will need a detailed knowledge of housing legislation specifically Part 7 of the Housing Act (1996). You should also possess a good working knowledge of Welfare Benefits, particularly Housing Benefits, and how these apply to typical client groups. You should be a customer-focused individual that strives to achieve outstanding customer service and delivery standards for residents who are seeking help with their housing needs. You should be a highly motivated individual that can effectively manage a caseload as well as other’s caseloads through case supervisions. You must possess strong organisational skills, communication skills, and the ability to manage a varied workload in a front line fast-paced environment.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

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