Property Support Officer


Haringey Council - Alexandra House

Closing Date:

23 Jun 2024

Job description

Contract terms

Starting salary: SO1 (£35,577 – £36,567)
Work Location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR
Hours per week: 36 hours, Full Time
Contract type: Fixed term contract (24 months from start date)
Closing date: Sunday 23rd June 2024, at 23:59

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

The Property Support role at Haringey Council is responsible for facilitating day-to-day support to the Head of Property and ensuring the smooth running of the Property office, maintaining a professional approach to our residents and stakeholders. You will support the work of the Property Team at the most senior level.

You will act as an ambassador for the Property team, being the first point of contact and dealing appropriately with any incoming communication, including phone calls, emails, urgent messages, items for signature, and confidential information. Responding to internal and external queries in a timely manner is also a key part of the role. As an integral part of the team, you will take responsibility for various support functions within the department, liaising with different areas and using proprietary data-producing systems as necessary to prepare for and assist with the effective day-to-day management of the property portfolio.

About the team

Our Property team is a dynamic group dedicated to providing property-related information and responding to general correspondence on property matters, such as queries from existing tenants, new tenant applications, and other Council departments. We also handle requests for commercial property information from Councillors, members of the public, and agents.

We emphasise teamwork, attention to detail, and effective communication. Together, we play a vital role in supporting Placemaking and Housing operations and achieving their goals. With a shared commitment to excellence, we proactively manage a wide range of tasks to ensure seamless day-to-day operations. From coordinating schedules to managing resources, our team’s contributions are integral to the organisation’s success. We take pride in our ability to adapt to evolving challenges and find innovative solutions, making us an indispensable asset to the Council.

About you

We are seeking a proactive individual with a strong determination to excel in support and administrative responsibilities. You will provide support to the Property Team at the most senior level. The successful candidate will demonstrate impeccable written and verbal communication skills, consistently maintaining a high standard of professionalism in all interactions. Proficiency in office software, including Microsoft Office Excel and SAP, will be essential for efficiently managing tasks and facilitating seamless communication within the team.

Additionally, the candidate should possess exceptional organisational skills, adeptly handling multiple tasks and prioritising them for optimal efficiency. Their demonstrated ability to maintain confidentiality and handle sensitive information with discretion will be crucial to their success in this role, ensuring the smooth and secure functioning of the Property team.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.  Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.


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