Programme Manager


Haringey Council - Alexandra House

Closing Date:

29 May 2022

Job description

Contract Terms

Salary: (PO4) £41,586 – £44,628 per annum

Location: Haringey, North London

Contract: 12 month FTC

Hours: 36 hours per week 

Closing date: Sunday 29th May 2022

About Haringey

Haringey Council is one of 32 in London. Haringey is an extremely diverse borough and the Council has set clear ambitious objectives through its borough plan to make Haringey a better place to live, encourage investment and create opportunities that all can share. Haringey’s vision for the future is one of sustainable growth, in housing and jobs and on helping our residents and businesses take advantage of that growth.


We have got huge ambitions for Haringey. As the shape of local government continues to change, we are determined to rise to the challenge and find new ways to ensure that our residents enjoy the best opportunities in life. Working at Haringey gives you the opportunity to play a part in meeting those ambitions on behalf of everyone who calls the borough their home.

About the role

You will lead on programmes and projects to drive Haringey Council’s Transformation agenda, ensuring it continuously improves and strives for excellence in all that it does.

Deliver projects to achieve strategic objectives and provide effective project management alongside colleagues from across the organisation. Work alongside service leads to ensure that the organisation and its residents receive value for money from services procured externally and those provided in-house.

We are delivering a programme of change to improve our customer service delivery as well as empowering our employees with the innovative tools they need. Examples of projects include cultural and change management, improving customer experience through our digital channels, and Housing Management, Voids and Repairs projects.

Duties & Responsibilities

  • Lead on projects and programmes using Prince2/MSP methodology (or similar) including reviewing current working methods, change management, digital, improving service delivery and redesigning policies, procedures and key strategies in line with the business requirements.
  • Develop, apply, and take responsibility for project management frameworks for change management and improvement programmes.
  • Lead on identifying and delivering efficiencies, promoting best practice and taking innovative approaches to service reviews and improvement.
  • Liaise and carry out research with other local authorities, social landlords, and government departments including participating in benchmarking exercises.
  • Actively promote and maximise resident involvement in service improvement, monitoring, standard setting and value for money reviews. Encourage involvement from under-represented groups.
  • Evaluate legislation to devise and implement new ways of working.
  • Undertake research, produce reports, and ensure delivery of initiatives aimed at improving the quality and productivity of work across service boundaries.
  • Write and maintain documentation in the form of procedures and guidance notes and provide statistical analysis and reports as requested.
  • Prepare and present reports to Senior Management, Board and Member meetings.


We offer a local authority pension and a healthy work-life balance, with flexible working hours, work from home days, generous annual leave, and an interest free travel loan. The team is currently working remotely, but plan to return to some office based work in the coming months. We are committed to our employees and offer many opportunities for professional development. This includes training, shadowing and mentoring. You will be part of a wide professional network, across London and the UK.


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