Payments Team Manager



Closing Date:

11 Jun 2023

Job description

Contract Terms

Grade: PO4
Salary: £43,815 – £46,857 per annum
Full Time, Permanent (36 Hours per week)
Closing Date: Sunday 11th June 2023
Interview Date: To be confirmed by the hiring manager

About Haringey

We are looking for a highly skilled and experienced individual to join our team as a Payments team manager for the Children’s Programmes team within the CYP Commissioning & Programmes service. In this role, you will serve as the Commissioning Payments Officers’ manager and oversee/coordinate their work within the Children’s Directorate.

About the Role

The successful candidate will be accountable for all aspects of the day-to-day management and operations of Payments processing, ensuring that the service demands, and corporate targets are met.
Key responsibilities:

  • Prioritise the work of the team to ensure service demands and corporate targets are met.
  • Ensure the processing of invoice payments, scheduled payments and reconciliation is delivered in a timely manner, maximising income recovery in accordance with agreed policy and procedures.
  • Manage the performance of the Commissioning Payments Officers team to ensure that they meet agreed service levels, targets and objectives.
  • Develop and maintain a strong working relationship with internal and external stakeholders.
  • Monitor and report on the team’s performance against agreed KPIs and objectives.
  • Maintain a good understanding of the policies and procedures of the Children’s Directorate and ensure the team’s compliance.
  • Identify and report any risks and issues related to the team’s work, taking corrective actions as necessary.

About the Team

As a Payments Manager, you will be reporting to the Business Manager within the Commissioning and Programmes team, within Children’s Services. This is a new team within the directorate, and it has been established to ensure that our commissioning and programme activity encompasses:

  • Strategic thinking: The service values those who are able to think strategically and provide management with innovative ideas and input for the ongoing improvement of the service.
  • Collaborative working: The service operates with a “One Children’s Commissioning” approach, working together with external partners to achieve our objectives.
  • Performance management: We place a strong emphasis on performance management, ensuring the delivery of high-quality commissioned contracts and services that are evidence-based and offer best value.
  • Cultural change: We are driving cultural change and new ways of working to ensure that the service aligns with corporate and service priorities, plans and objectives.
  • Continuous improvement: The service strives for continuous improvement, regularly reviewing contracts and provision to identify opportunities for change and improvement.
  • Positive outcomes: The team is dedicated to delivering positive outcomes to children and families in Haringey and ensures that all decisions and activities are needs-led and evidence-based.

About You

The ideal candidate will have:

  • The ability to lead and motivate a team, ensuring they are working towards achieving agreed targets and objectives.
  • Must have an understanding of financial management and be able to manage the processing of invoice payments, scheduled payments and reconciliation processes in accordance with agreed policies and procedures.
  • Experience in maintaining strong relationships with stakeholders and clearly communicate with them about financial matters and team performance.
  • The ability to identify and report any risks and issues related to the team’s work, and to take corrective actions as necessary to resolve them.


  • Relevant professional qualifications or experience to the job role.
  • Experience of working at a senior level in a similar role, preferably in a public sector setting.

If you have a passion for delivering excellent service and are motivated to lead a team towards achieving corporate targets, we would love to hear from you. We offer a great place to develop a career that is yours to own. If you are interested or would like an informal discussion, please contact Caroline Brain via email:


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