Parking Process Investigation Team Leader

Location:

RIVER PARK HOUSE

Closing Date:

02 Oct 2022

Job description

Contract Terms

Salary: PO2 £35,496 – £38,385 + 30 days annual leave + bank holidays
Contract: Permanent
Location: Haringey, North London
Hours: 36 hours per week
Advert closing date: Sunday 2nd October 2022

About Haringey

Haringey Council is one of 32 in London. Haringey is an extremely diverse borough, and the Council has set clear ambitious objectives through its borough plan to make Haringey a better place to live, encourage investment and create opportunities that all can share. Haringey’s vision for the future is one of sustainable growth, in housing and jobs and on helping our residents and businesses take advantage of that growth.

We have got huge ambitions for Haringey. As the shape of local government continues to change, we are determined to rise to the challenge and find new ways to ensure that our residents enjoy the best opportunities in life. Working at Haringey gives you the opportunity to play a part in meeting those ambitions on behalf of everyone who calls the borough their home.

About the role

As part of a major service transformation , Haringey is seeking to recruit to a new number of new positions. This new operating model will unlock the benefits and efficiencies offered by a new Parking IT system , as well as providing adequate staffing resources to take the transformation programme forward, ensuring that the service continues to adapt to a fast-changing commercial, legislative, technological environment.

We are looking to recruit a Parking Process Investigation Team Leader to be responsible for a team of staff involved in handling enquiries relating to parking enforcement and subsequent recovery actions from initial informal representations through to Enforcement Agency action.

About you

You will need to have a positive attitude to work, with the ability to build flexible teams that can respond positively to challenging environments. As well as experience of supervising and training of frontline staff, handling and supervising large volume casework and working as part of team to deliver excellent outcomes for residents.

Why work for us?

We are committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits of a diverse workforce.

Our benefits package includes generous leave entitlement, health and wellbeing support, local government pension scheme and a range of generous discount schemes across leisure and culture together with financial and money-saving discounts. Additionally, these posts will allow grade improvement opportunities for staff.

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