Location:
Alexandra HouseClosing Date:
13 Oct 2024Job description
Contract Terms
Contract Type: Full -Time, Permanent
Salary: SO1 £35,577 – £36,567 per annum
Interview: w/c 28th October 2024
Closing Date: Sunday 13th October 2024
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About the role
The Parking Process Case Officer will responsible for investigating and responding to informal and statutory representations and appeals received in relation to parking enforcement and subsequent recovery action. The post holder will need to ensure that all correspondence that is received is responded to within relevant time frame.
About you
You will need experience in dealing with complex written enquiries from the public, including drafting customer focused responses, gathering information from various sources, complying with legislation, operational procedures and guidelines. You will also need to be an excellent communicator, comfortable in communicating in a wide variety of ways with customers, and other council officers and external organisations.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.
Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.