Lettings Assistant

Job description

Contract Terms

Contract Type: Full -Time, 1 Year FTC
Salary: SO1 £35,577 – £36,567 per annum
Interview: 22nd October 2024
Closing Date: Sunday 6th October 2024

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

With the Council’s new build programme underway and new Housing Association developments coming on-stream, there are amazing opportunities to meet the housing needs of households who are most in need of accommodation.

We are looking for a Lettings Assistant to provide a responsive permanent accommodation lettings service and incorporates the individual needs and circumstances of customers (where these can be met) providing support to the lettings team.

The successful candidate will possess a good understanding of a choice-based lettings system and social housing allocations and experience of delivering a housing service to the public in a housing environment. Great communications skills both verbally and written, and have good experience in the use of Microsoft packages.

The team provides an effective, professional lettings service and are responsible for allocating and lettings of Council homes and nominations of prospective tenants to the homes of Registered Social Landlords, in accordance with legislation, Haringey Council’s Allocations Policy and the Council’s procedures, using a combination of choice-based lettings or direct lets.

About you

We are seeking an enthusiastic individual, with a can do, positive and focused attitude, to provide essential support to the lettings team. Must demonstrate good IT skills and ability to use Microsoft packages. Great communication skills both written and verbal. Good understanding of choice-based lettings system and social housing allocations, legislation and policy. Experience of delivering a service to the public in a housing environment. A flexible approach to meet the demands of the business and an ability to self manage. Must possess good organisational skills and administration. A good understanding of the Allocations Policy.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.