Electrical Qualified Supervisor

Location:

Home & Neighbourhood Office Broadwater Farm, United Kingdom

Closing Date:

03 Jul 2022

Job description

Contract Terms

Salary: PO4 £41,586 – £44,628

Location: Haringey, North London

Contract: Full Time, Permanent

Hours: 36 Hours per week

Closing date: Sunday 3rd July 2022

About Haringey

Haringey Council is one of 32 in London. Haringey is an extremely diverse borough and the Council has set clear ambitious objectives through its borough plan to make Haringey a better place to live, encourage investment and create opportunities that all can share. Haringey’s vision for the future is one of sustainable growth, in housing and jobs and on helping our residents and businesses take advantage of that growth.

We have got huge ambitions for Haringey. As the shape of local government continues to change, we are determined to rise to the challenge and find new ways to ensure that our residents enjoy the best opportunities in life. Working at Haringey gives you the opportunity to play a part in meeting those ambitions on behalf of everyone who calls the borough their home.

About the role

To manage, direct and plan Reactive repairs, Planned and Void electrical works to deliver a quality customer focused service. Ensuring that our Resident’s homes and our assets are properly maintained in accordance with LBH’s processes and management systems.

As an Electrical Qualified Supervisor, you are expected to use your experience within a repairs, maintenance and compliance focused environment and will be experienced in workforce management. You will be organised and able work under pressure, evaluating tasks undertaken by electricians in addition to quality inspections and works surveys to properties and Commercial units in and outside of the borough, within Health and Safety regulations and in line Electrical regulatory guidelines and compliance.

Duties and Responsibilities

  • Contribute to the team’s achievement of its objectives, whilst operating in line with LBH’s values, Health and Safety legislation, and delivering the highest levels of quality and customer service to Residents in their homes.
  • To supervise and manage on a day-to-day basis a team of Trade Operatives and Contractors to ensure that they deliver a first-class service to our customers.
  • To deal with all job enquiries and complaints relating to the work carried out by Trade Operatives and Contractors.
  • Manage the inspection, maintenance, and repair of properties and Commercial units to ensure that they are repaired/maintained with a first-time fix approach for Reactive work.
  • To work with the Electrical Operations Manager and client representatives to ensure a high-quality Electrical service delivery is provided in all area’s with regards to the needs of the residents and in accordance with quality systems.
  • To performance manage Trade Operatives to ensure that customer satisfaction and productivity are maximised and the target number of repairs, per day per Trade Operative are completed. For Planned and Voids work, Trade Operatives will be performance managed based on customer satisfaction and completing work within target timescales or specified turnaround times
  • Carry out surveys of properties with reports and remedial works as necessary; prepare work specifications for work to be carried out by Trade Operatives and Contractors.
  • To review all variation requests and completed job information of Trade Operatives and Contractors, for payment to Contractors and invoicing internally in LBH for Reactive, Planned and Void work.
  • Achieve agreed performance targets for the management and monitoring of Reactive daily works.

Qualifications

• Trade City & Guilds/ NQV Electrical qualification. • Full UK Driving License (Manual) • 18th Edition Qualification

Benefits

We offer a local authority pension and a healthy work-life balance, with flexible working hours, work from home days, generous annual leave, and an interest free travel loan. The team is currently working remotely, but plan to return to some office based work in the coming months. We are committed to our employees and offer many opportunities for professional development. This includes training, shadowing and mentoring. You will be part of a wide professional network, across London and the UK.

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